The challenge

A leading listening tool.
A view that needed more focus.

The research context

What leadership looks like in the market.

Brand and innovation themes · External market perception
Competitor and customer context · Emerging innovators · Source evidence

The collaboration

Strategic direction.
Custom intelligence.

Barry Callebaut gained a clear view of how its thought leadership was perceived in relation to competitors and innovators.

The findings helped the team plan marketing initiatives for its next three-year plan, connecting market perception with the innovation and thought leadership angles it wanted to develop.