LEGAL & DATA PROTECTION
Privacy Policy & Data Protection.
Transparency and data privacy are core principles at AiDU. This document explains how we collect, process, and protect your information when you visit our website or interact with our managed AI systems.
Data Controller
The data controller responsible for the processing of your personal data on this website under European data protection legislation is:
The Loppa Building, Verlatstraat 12
2000 Antwerpen, Belgium
Email: janaha.vivek@duvalunion.com
Phone: +32 472 09 32 16
Information We Collect
We process personal and technical telemetry data through the following interactions:
- Inquiries & Interactive Scope Wizards: Name, professional email, company name, phone number, and project requirements submitted through our wizard steps or contact forms.
- Technical Telemetry: IP address, device type, browser specifications, operating system, referrer URL, and time stamps.
- B2B Commercial Recognition: Commercial company identification and session analytics (detailed below).
B2B Company Identification & Screen Recording (Leadinfo)
We use the B2B lead generation and web analytics service provided by Leadinfo B.V. (Rotterdam, Netherlands).
Leadinfo recognizes commercial company visits by matching visitor IP addresses with public company databases. Individual IP addresses are anonymised and masked in accordance with European data protection regulations and are never matched to individual consumer identities.
Screen Recording & Session Replay
With your consent, Leadinfo also provides screen recording (session replay) functionality on our website. This captures anonymised visual sessions of visitor interactions (including mouse movements, clicks, scrolling, and page transitions) to help us analyze website usability, eliminate navigation friction, and optimize commercial user experience.
No sensitive personal input fields (such as passwords, payment details, or personal form entries) are captured in session recordings. You can disable screen recording and non-essential tracking at any time via our Cookie Settings.
Google Analytics & Cookie Preferences
We use Google Analytics (GA4) and Google Tag Manager provided by Google Ireland Limited. We have implemented Google Consent Mode v2, ensuring that non-essential analytics and marketing tracking remain blocked by default until you grant explicit consent.
You can customize, accept, or reject non-essential cookie categories at any time using the action button below or the persistent Cookie Settings trigger:
Legal Grounds for Processing (GDPR)
We process your personal data under the following legal bases under Article 6(1) of the General Data Protection Regulation (GDPR):
- Consent (Art. 6(1)(a) GDPR): For non-essential cookies, analytics, screen recordings, and marketing tracking.
- Legitimate Interest (Art. 6(1)(f) GDPR): For B2B company identification, website security, and business development.
- Performance of a Contract (Art. 6(1)(b) GDPR): To respond to inquiries, scope custom AI systems, and deliver contracted services.
Your Rights Under GDPR
As a data subject in the European Union, you hold the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your data where applicable.
- Right to Restrict Processing: Limit processing under certain circumstances.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests at any time.
- Right to Withdraw Consent: Revoke cookie or tracking consent at any time.
To exercise any of these rights, please email us at janaha.vivek@duvalunion.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoritéit / APD).